Stuff you need to know
Shipping & Delivery:
There's nothing more frustrating than ordering something online and waiting foreeeever for it to arrive, we know. That's why we try to get your order delivered within 1 working week of placing your order.
It takes us about 2 days to prepare your order first then another 2-3 days for the courier company to deliver it to your door.
If you live outside the main areas of SA then it can take a little longer for your order to get to you, it can take between 5-7 working days to arrive.
The good news is that we now have express shipping, you can get your order delivered within 24-48 hours for an extra R99.
If you have any issues with your order, you can submit send an email to firstname.lastname@example.org for further assistance.
We will contact you as soon as we possibly can.
If you aren't happy with the product that your received for whatever reason, all we ask is that you send it back to us (on our account) within 15 days of purchase.
We'll be happy to give you a full refund for the product.
For any other queries, send us an email at email@example.com
Account number: 62410897550
Reference: Your order number
Branch code: 250 655